{"id":355,"date":"2018-06-14T17:27:26","date_gmt":"2018-06-14T17:27:26","guid":{"rendered":"http:\/\/ajuda.meets.com.br\/?docs=duvidas-frequentes\/e-possivel-enviar-sms-e-fazer-ligacoes-do-meets"},"modified":"2023-02-13T21:12:15","modified_gmt":"2023-02-14T00:12:15","slug":"e-possivel-enviar-sms-e-fazer-ligacoes-do-meets","status":"publish","type":"docs","link":"https:\/\/crm.adm.br\/ajuda\/index.php\/docs\/duvidas-frequentes\/e-possivel-enviar-sms-e-fazer-ligacoes-do-meets\/","title":{"rendered":"\u00c9 poss\u00edvel enviar SMS e fazer liga\u00e7\u00f5es do meets?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>\u00c9 poss\u00edvel enviar SMS e fazer liga\u00e7\u00f5es do <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets<\/a><\/strong>?<\/p>\n\n\n\n<p>A resposta \u00e9 <strong>SIM!<\/strong><\/p>\n\n\n\n<p>Com o <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets CRM<\/a><\/strong> <strong>voc\u00ea pode enviar SMS e realizar liga\u00e7\u00f5es diretamente do sistema<\/strong>. Entretanto, para isso, \u00e9 necess\u00e1rio integrar o <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets<\/a><\/strong> com o <strong>TotalVoice<\/strong>.<\/p>\n\n\n\n<p>A <strong>TotalVoice<\/strong> \u00e9 uma interface de programa\u00e7\u00e3o de aplica\u00e7\u00f5es (API) de telefonia de grande destaque, a qual <strong>possibilita que empresas enviem SMS, torpedos de voz e realizem liga\u00e7\u00f5es diretamente dos seus aplicativos\/sistemas<\/strong>. Todo esse processo \u00e9 automatizado, otimiza o tempo da organiza\u00e7\u00e3o e possui baixo custo.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"103\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/M6AGCHQQ_400x400-1.jpg\" alt=\"\" class=\"wp-image-5987\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/M6AGCHQQ_400x400-1.jpg 400w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/M6AGCHQQ_400x400-1-300x77.jpg 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/M6AGCHQQ_400x400-1-396x103.jpg 396w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><figcaption>Logomarca da TotalVoice. <\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como integrar o meets CRM ao TotalVoice?\u00a0<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Para integrar o <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets<\/a><\/strong> ao <strong>TotalVoice<\/strong> para que seja poss\u00edvel enviar SMS e realizar liga\u00e7\u00f5es do sistema CRM, voc\u00ea deve, primeiramente, acessar o menu <strong>Configura\u00e7\u00f5es<\/strong>. Ao abrir a tela, clique em <strong>Integra\u00e7\u00f5es<\/strong>, tela na qual voc\u00ea vai escolher a op\u00e7\u00e3o <strong>TotalVoice<\/strong>. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/2021-12-13-2-1024x492.png\" alt=\"enviar SMS e fazer liga\u00e7\u00f5es meets\" class=\"wp-image-5988\" width=\"1024\" height=\"492\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-2-1024x492.png 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-2-300x144.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-2-768x369.png 768w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-2.png 1347w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Acesse o menu &#8220;Configura\u00e7\u00f5es&#8221; e clique em &#8220;Integra\u00e7\u00f5es\/API&#8221;.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"394\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/2021-12-13-3-1-1024x394.png\" alt=\"enviar SMS e fazer liga\u00e7\u00f5es meets\" class=\"wp-image-5990\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-3-1-1024x394.png 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-3-1-300x115.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-3-1-768x296.png 768w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-3-1.png 1333w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Na tela, clique na integra\u00e7\u00e3o com o TotalVoice. <\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Neste campo, <strong>voc\u00ea vai colar a sua chave<\/strong>, que voc\u00ea pode <strong>pegar na sua conta TotalVoice<\/strong>.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"262\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/2021-12-13-4-1024x262.png\" alt=\"enviar SMS e fazer liga\u00e7\u00f5es meets\" class=\"wp-image-5991\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-4-1024x262.png 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-4-300x77.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-4-768x197.png 768w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-4.png 1344w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Como?<\/p>\n\n\n\n<p><strong>Voc\u00ea deve logar na sua conta no TotalVoice e copiar o c\u00f3digo token e colar no campo da plataforma <a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets<\/a><\/strong> que o solicita. Ap\u00f3s isso, clique em <strong>salvar<\/strong> e aparecer\u00e1 que a <strong>integra\u00e7\u00e3o foi realizada com sucesso<\/strong>. Al\u00e9m disso, o seu <strong>saldo atual no TotalVoice<\/strong> vai ser carregado.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/2021-12-13-5.png\" alt=\"TotalVoice integrado meets\" class=\"wp-image-5992\" width=\"703\" height=\"308\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-5.png 890w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-5-300x131.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-5-768x337.png 768w\" sizes=\"auto, (max-width: 703px) 100vw, 703px\" \/><figcaption>Copie o seu c\u00f3digo token na TotalVoice.<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/2021-12-13-7-1024x300.png\" alt=\"enviar SMS e fazer liga\u00e7\u00f5es meets\" class=\"wp-image-5993\" width=\"844\" height=\"247\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-7-1024x300.png 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-7-300x88.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-7-768x225.png 768w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-7.png 1339w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption>Cole o c\u00f3digo token no meets. <\/figcaption><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Cumprida essas etapas, <strong>voc\u00ea j\u00e1 poder\u00e1 realizar liga\u00e7\u00f5es e enviar SMS <\/strong>diretamente do sistema.\u00a0<\/p>\n\n\n\n<p>Como?<\/p>\n\n\n\n<p>Acesse o menu <strong>Oportunidades<\/strong> e entre no <strong>cliente que deseja enviar um SMS ou efetuar uma liga\u00e7\u00e3o<\/strong>. Na aba da <strong>oportunidade<\/strong>, verifique se apareceu a op\u00e7\u00e3o do <strong>TotalVoice<\/strong>, caso sim, voc\u00ea j\u00e1 pode usar a op\u00e7\u00e3o para os envios de SMS ou para realizar liga\u00e7\u00f5es.\u00a0<\/p>\n\n\n\n<p>Se voc\u00ea clicar em <strong>Ligar<\/strong>, uma janela do discador <strong>TotalVoice<\/strong> surgir\u00e1, realizando a chamada ao cliente.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/2021-12-13-10-1024x481.png\" alt=\"meets crm \" class=\"wp-image-5994\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-10-1024x481.png 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-10-300x141.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-10-768x361.png 768w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/2021-12-13-10.png 1333w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Na parte onde ficam registradas as <strong>tarefas<\/strong>, voc\u00ea consegue encontrar a op\u00e7\u00e3o <strong>TotalVoice<\/strong>, podendo, portanto, <strong>verificar as liga\u00e7\u00f5es realizadas e os SMS que foram enviados<\/strong>. Al\u00e9m disso <strong>voc\u00ea pode escutar as liga\u00e7\u00f5es<\/strong> clicando no \u00edcone semelhante \u00e0 um fone de ouvido.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2018\/06\/2021-12-13-19-1024x510.png\" alt=\"dados centralizados meets\" class=\"wp-image-5995\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2018\/06\/2021-12-13-19-1024x510.png 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2018\/06\/2021-12-13-19-300x150.png 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2018\/06\/2021-12-13-19-768x383.png 768w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2018\/06\/2021-12-13-19.png 1364w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Na tela, voc\u00ea tamb\u00e9m conta com o menu <strong>Relat\u00f3rios<\/strong>, no qual pode acessar e <strong>filtrar hist\u00f3ricos de SMS e liga\u00e7\u00f5es<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Preparamos um v\u00eddeo r\u00e1pido e objetivo para voc\u00ea acompanhar todos esses passos mencionados acima, confira abaixo: <\/p>\n\n\n<p>\u00a0<\/p>\n<p><div class=\"ast-oembed-container\" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"Fazendo liga\u00e7\u00f5es e envio de SMS - Integrando o Meets CRM com o Total Voice\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/62pZzSWYscs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/p>\n<p>\u00a0<\/p>\n\n\n<p>Este e outros v\u00eddeos de tutorias e conte\u00fados voc\u00ea pode conferir no nosso canal no <strong><span class=\"has-inline-color has-vivid-cyan-blue-color\"><a href=\"https:\/\/www.youtube.com\/c\/meetsBr\">YouTube<\/a><\/span><\/strong>.<\/p>\n\n\n\n<p>Al\u00e9m dos v\u00eddeos, voc\u00ea pode acessar mais conte\u00fados do <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets<\/a><\/strong> no nosso <span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong><a href=\"https:\/\/meets.com.br\/blog-meets-crm-vendas-e-marketing-na-pratica\/\">blog<\/a><\/strong><\/span>, no qual voc\u00ea pode conferir os melhores artigos sobre marketing e vendas. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/meets.com.br\/blog-meets-crm-vendas-e-marketing-na-pratica\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"250\" src=\"https:\/\/meets.com.br\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2020-02-03-at-08.54.41-1-1.jpeg\" alt=\"gest\u00e3o de leads blog meets\" class=\"wp-image-5735\" srcset=\"https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2020-02-03-at-08.54.41-1-1.jpeg 1024w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2020-02-03-at-08.54.41-1-1-300x73.jpeg 300w, https:\/\/crm.adm.br\/ajuda\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2020-02-03-at-08.54.41-1-1-768x188.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>Ainda n\u00e3o tem uma conta no <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">meets<\/a><\/strong>? <strong><span class=\"has-inline-color has-vivid-cyan-blue-color\"><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">Comece aqui<\/a><\/span><\/strong>.<\/p>\n\n\n\n<\/p>\n<div class=\"wp-block-button\" style=\"text-align: center;\"><a class=\"wp-block-button__link has-vivid-cyan-blue-background-color has-background\" href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">Crie sua conta gratuita agora !<\/a><\/div>\n<p> \n\n\n\n\n<p>Quer saber mais sobre o <strong><a href=\"https:\/\/cadastro.meets.com.br\/index\/teste-gratis\/\">CRM meets<\/a><\/strong>? Acesso os nosso demais arquivo de suporte<span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong><a href=\"https:\/\/meets.com.br\/suporte-meets\/\"> aqui<\/a><\/strong><\/span>.<\/p>\n\n\n\n<p>Ainda com d\u00favidas e\/ou deseja falar com o nosso time de especialistas? Fale conosco atrav\u00e9s do <span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong><a href=\"https:\/\/api.whatsapp.com\/send?phone=5581992971917\">WhatsApp<\/a><\/strong><\/span> ou deixe os seus dados abaixo no formul\u00e1rio que a nossa equipe entrar\u00e1 em contato com voc\u00ea: <\/p>\n\n\n\n<script src=\"https:\/\/acesso.meets.com.br\/form\/index\/id\/4c8596c838c9d498b000d5fab25d2c2ea657588e\"><\/script>\n","protected":false},"featured_media":1158,"parent":40,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"doc_tag":[],"class_list":["post-355","docs","type-docs","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs\/355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/comments?post=355"}],"version-history":[{"count":2,"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs\/355\/revisions"}],"predecessor-version":[{"id":6121,"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs\/355\/revisions\/6121"}],"up":[{"embeddable":true,"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs\/40"}],"next":[{"title":"Como aumentar a quantidade de funis de vendas e de atendimento?","link":"https:\/\/crm.adm.br\/ajuda\/index.php\/docs\/duvidas-frequentes\/como-aumentar-a-quantidade-de-funis-de-vendas-e-de-atendimento\/","href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs\/364"}],"prev":[{"title":"Acabei meu per\u00edodo de teste e quero ir para o plano gratuito, como fa\u00e7o?","link":"https:\/\/crm.adm.br\/ajuda\/index.php\/docs\/duvidas-frequentes\/acabei-meu-periodo-de-teste-e-quero-ir-para-o-plano-gratuito\/","href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/docs\/303"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/media?parent=355"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/crm.adm.br\/ajuda\/index.php\/wp-json\/wp\/v2\/doc_tag?post=355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}